Students can download a free copy for their own use, and so can anyone who needs to offer the occasional IT support to a Luddite friend or family member. In an unusual move, TeamViewer is indeed free for personal use. Finally, there's User Account Creation/Deactivation, which includes Active Directory and Okta. Unified Endpoint Management has the most integrations: Microsoft Intune, IBM MaaS360, EloView, Sophos, AppTec360, and MobileIron. The Internet of Things include IBM Maximo and Synology IT Service Management includes Freshworks, JIRA, Cherwell, and Servicenow while Remote Monitoring and Management includes SysAid and Ninja RMM. The CRM category includes Helpdesk tools as well, with four integrations: ZenDesk, Salesforce, Zoho, and Microsoft Dynamics 365. The third-party integrations available for TeamViewer users come in six main categories: CRM, Internet of Things, IT Service Management, Remote Monitoring and Management, Unified Endpoint Management, and User Account Creation. One channel is included, though businesses can add up to 10, in order to allow multiple sessions at a time.
It offers all the same features, plus customized device information and user access reporting, so you'll always know who accessed what and when. It's best for businesses with multiple people who need access, as its user cap is 50 – significantly up from the single Business user – with up to 300 managed devices, and 15 meeting participants. The Premium license costs $102.90 per month, billed annually at $1,234.80. It'll let the user connect and control computers remotely and securely, with remote printing access, file sharing, and cross platform access (from Windows to Mac or vice versa, in other words). The number of managed devices is capped at 200. It's for a single user, and allows them to connect up to three devices, with nine additional movements per year for any users who need to exchange one device for another. The Business license costs $34.90 per month and is billed annually at $418.80.
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